Customer Service: +39 0722 88624 Outlet ROMA: +39 0774 358264 Outlet Milano: +39 02 31056500 Mobile & Whatsapp: +39 3318114108

Assisted Purchase

In our company decision, we opted not to include an e-commerce cart on our site. Instead, we prefer to establish direct contact with each customer, ensuring personalized service and dedicated assistance in the purchasing process. We believe in the added value of a guided and attentive shopping experience, from product selection to order completion. Therefore, we invite you to request a quote as soon as you have selected the products of your interest, so we can support you personally and guarantee the best solution for your needs.

Explore and Purchase Intuitively on Our Catalog:

Navigating through our porcelain stoneware selections is a user-friendly experience designed to guide you to the perfect choice without complications. Whether you are looking for the latest trend or something more traditional, our site allows you to reach the right product through:

  • Categories: Browse categories like All Stock, Latest Arrivals, Porcelain Stoneware, Large Slabs
  • Home Page: Quickly access selections directly from our main page.
  • Search: Enter the desired product, size, or thickness in the search module.
  • Filters: Customize your search by price, thickness, brand, etc.

Browse by Type and Specifications: Our products are organized to facilitate your search:

  • Type: Indoor Porcelain, Outdoor Porcelain, Porcelain Stoneware, Thin Porcelain, Large Slabs
  • Specifications: Select the desired thickness and format, discover the Latest Arrivals and Promotions, or filter by Color, Finish, Effect, Availability, Price, Choice, Brand.

Check Availability and Request a Quote: Once you have chosen the product, check the availability. If it meets your needs, you can request a quote or a sample. Because all the products you find in the online catalog are available in our warehouse for immediate delivery.

Order Methods:

  • Phone: Call +39 3318114108
  • Online form: Fill out the form on the product page, and you will receive a response on the same day from one of our dedicated sales representatives.
  • Email: Send your requests to or the email of your sales representative.

Order and Delivery Procedure: You will receive a detailed quote within one business day. The quote remains valid for two days, during which the goods are reserved without obligation. Along with the quote, there will be a Form to fill out with your billing and destination details. The sales representative will send the proforma by email, and once the quote is confirmed, the goods will be prepared, and the order processed within two business days, with an estimated delivery in 5/7 business days.

Check on Delivery: Upon arrival of the goods, check the package well (see Shipping Control page), endorsing the wording “Accepted with reservation for control”. If any anomalies are noticed or the Pallet differs from the previously received photos, please report it in the notes of the transport document.

Feedback and Reviews: After purchase, leave feedback by clicking here and share a photo of the installed product.

In conclusion, our priority is to ensure you an exceptional shopping experience. By consciously choosing to forego the e-commerce cart, we choose to value each interaction, offering you specialized consultancy that will accompany you in the selection and purchase of our porcelain stoneware products. Do not hesitate to contact us for any questions or to request your personalized quote; we are here to guide you towards the perfect solution that reflects your needs. Your satisfaction is the barometer of our success.