SHIPMENTS

- EXPRESS COURIER – it is usually used to ship samples. This service offers a fixed price delivery throughout the Country. Deliveries usually take 48/72 hours except for Calabria, Isles and disadvantaged locations (except for Saturdays and Sundays). This is the fastest and safest service to ship samples.
- SHIPMENT OF THE GOODS – this kind of shipping consists in organising tiles on a dedicated pallet, includes the unload of the goods through a tail lift service and an assurance on the material according to its weight. The price is calculated according to weight and volume starting from a minimum of € 1,20/sqm . (this amount may change according to quantity and destination). .

LEADING TIME

since the moment we receive the order confirmation, it takes two working days to prepare the goods, which will be delivered in 3-4 working days (according to destination).
For Isles delivering time may be a little longer. Contact our customer service.
DELIVERY NOTICE: when the order is processed and ready to leave our store, you’ll receive an e-mail containing the transport document and the carrier information.
A courier will contact you the day before the delivery, to agree with you the delivering time.
NB: Please, be sure the vehicle can access the delivering area.

Scarico

IT IS IMPORTANT TO CHECK THE GOODS WHEN THEY ARRIVE: – uring the unloading, the customer has the due to check the integrity of the goods, comparing them with the pictures received before the shipping by e-mail together with the transport documents. In case the pallet is intact, with no anomalies, you can go on unloading, writing in the transport document the following sentence:. “ACCEPTED SUBJECT TO INSPECTION”. Once the pallet is unloaded, you can open and check the actual integrity of the material inside.